Gift Card

Product Details

During this time of uncertainty, many are looking for ways to support small and local businesses. An Atelier Francesca gift card is an easy option. 

Or if you are shopping for someone else but not sure what to give them? Give them the gift of choice with an Atelier Francesca gift card.

Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.

• Size Guide

  • Quick guide to our sizing. Detailed size chart is available thru the navigation at bottom of the page or link right above.

     

     

• Exchange/Return

  • Cliff note version of our exchange & return policies. Need more info? Follow the Shipping & Returns link in bottom navigation.

    Policies ~
    Merchandise may be returned within 14 days of receipt for an exchange or return. Items must be unworn & in perfect condition, with all tags still attached in their original packaging. Items must be returned with the original receipt or proof of purchase. Please note that shipping costs are non-refundable.

    Exchanges ~ 
    We will gladly exchange your purchase for another size or color of the same style within 14 days of receipt of purchase. 
    Email us at: info@atelierfrancesca.com for further instructions. 
    We will hold onto your correct size/color until we receive your package. 
     
    Returns ~
    You can return your item within 14 days of receipt of purchase.
    To be eligible for a return, your item must be unworn and in the same condition that you received it, tags attached.
    Email us at: info@atelierfrancesca.com for further instructions
    Once we have received your package your refund will be processed, and a credit will automatically be applied to your credit card or you will be sent a refund if you paid cash. May take up to 10 days to process the refund.
     

    Any returns mailed after the 14 day window may receive a partial refund, but this is at the discretion of Atelier Francesca.

    Final Sale items ~
    Only regular priced & Pre Order items may be returned. Final Sale is clearly marked & cannot be returned.
    Non-returnable items ~ 
    Gift Certificates, which are not available right now but will be in the future. 

     
    Please send all exchanges & returns to:
    Atelier Francesca
    5 Laurel Ave
    San Anselmo, CA 94960

    CYA – we send out everything with tracking & insurance, we suggest you do the same with exchanges & returns. We can’t guarantee that we will receive your returned item otherwise.

• Shipping

  • Cliff note version of our shipping policies. Probably all you need but if you want to dig deeper click the Shipping & Returns link in the bottom navigation.
     
    Orders will ship on Wednesday & Saturday, excluding holidays when shipping services are not available.
     
    US Domestic -
    Items are shipped via USPS Priority Mail.
    Shipping on In Stock and Pre-Order Jackets are FREE.
    Shipping on Accessories & Sale/Final Sale items are calculated based on order price.
     
    International Shipping -
    Items are shipped via USPS Priority Mail International (6 – 10 business days). Duties and taxes on international shipments are the responsibility of the
    Shipping on all items are calculated based on order price.
     
    Shipping costs for exchanges or returns are the responsibility of the customer.
    If you receive a refund, the cost of return shipping will be deducted from your refund.